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Mailing List

Terms and Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Stella Bella Wines Pty Ltd relationship with you in the context of this website.

The term "Stella Bella” or "us" or "we" refers to the owner of the website. The term "you" refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

 


Ordering and Payment

Stella Bella Wines can be ordered online, by phone, fax or mail. Payment is accepted by credit card (Visa, Mastercard or Union Pay) or by direct deposit. International payments cannot and will not be processed through this website and will need to be made via phone order. 

Orders by phone- phone Stella Bella on +61 8 9757 6377 during business hours, western standard time 8am – 5pm Monday to Friday.

Please note: There is no minimum order value or quantity but freight is charged on orders of less than $250. For orders costing less than $250, then freight is charged at a subsidised rate.

Orders by fax - please print off and complete this ORDER FORM. This form is an Adobe Acrobat file, to download Adobe Acrobat reader click here.

Faxes should be sent with your credit card number to Stella Bella Wines on +61 8 9757 6022.

Orders by mail - please print off and complete this order form then mail your order form with credit card number to:

Stella Bella Wines
PO Box 536
Margaret River WA 6285
 


Shipping

Delivery is free within Australia for all orders costing $250 or more. Freight is subsidised by Stella Bella Wines but is charged in accordance with the following table.

Domestic Shipping Charges Western Australia All other Australian States
Spending under $250 $10.00 $19.00
Spend more than $250 Free Freight Free Freight

Stella Bella uses Australia Post delivery service.

Stella Bella cannot process or ship wine overseas via this webstite as international freight charges can be very expensive due to government regulations, duties and taxes. Please contact Stella Bella Wines on +61 8 9757 6377 to arrange  international payments and shipping. In this case we encourage you to contact our distributor in the country you seek to export wine to. International payment for fright and wine will not be process through this website.

Wines will be shipped from the winery within 3 working days from clearance of payment. If you require your wine to arrive before a certain date please allow 3 working days from clearance of payment and at least 7 working days for your order to be delivered. Stella Bella holds no responsibility for delivery times.

Australia Post is the carrier used within Australia. Please provide instructions for delivery if you are not home as delivery is between normal business hours, in the event that no alternative instructions for delivery is advised the wine will be carded and returned to the nearest Australia Post Office for collection.

Deliveries cannot be made on weekends or public holidays.

If your wine does not arrive within 10 working days of your order being received please email orders@stellabella.com.au or call +61 8 9757 6377.


Age Restriction

You must be 18 years to order wine from this web site. It is an offence to obtain liquor on behalf of a person under the age of 18 years. By purchasing any of our wines, you warrant that you and the recipient of this order are at least 18 years of age.


Pricing

Prices are subject to alteration. We shall endeavour to update the website prices whenever a change takes place. We shall contact you prior to accepting the order if there has been a change in price.

All wines are offered subject to availability and remain the property of Stella Bella Wines until payment is received in full. 10% GST payable on shipments within Australia is included in the prices.


Web Site Security

All pages on our website are hosted on 128-bit shared SSL security and whilst we make all reasonable endeavours to ensure the integrity and security of the server, we do not guarantee that the server will be free from unauthorised use or hacking.


Risks & Warnings

Customers should also be aware of the following inherent risks and warnings:

  • Alcohol should be consumed in moderation and never in conjunction with operating a motor vehicle or machinery. Women should not drink alcoholic beverages during pregnancy because of the risk of birth defects. Alcohol consumption may cause health problems.
  • A case of wine is heavy, so extra care should be taken when lifting it. If you are concerned about the weight we advise that you transfer the bottles 1 or 2 at a time.
  • Red wine in particular may cause staining if spilt, so extra care should be taken.
  • Sparkling wines can be volatile due to the build up of gasses. Extra care should be taken when opening these.

Applicable Law

Stella Bella Wines is an Australian company and any dispute or claims that arise from using this web site must be made and settled under Australian law. IF YOU DO NOT AGREE WITH THESE CONDITIONS OF USE, PLEASE DO NOT USE THIS SITE.

Stella Bella Wines may vary these Terms and Conditions from time to time. Any variations will be posted on the website.