Dual Platinum for Stella Bella at Decanter 2021
We always knew there was something special about our Luminosa and Suckfizzle wines and it appears the judges at the Decanter World Wine Awards 2021 agree. There were only 14 Platinum Medals awarded to Australian producers at this year's awards, Stella Bella scooped two of them.
Now in its 18th year, the Decanter World Wine Awards (DWWA) is the world's largest and most influential wine competition. Judged by the top wine experts from around the globe, the DWWA is trusted internationally for its rigorous judging process. Once again our wines stood out on the world stage:
Luminosa Chardonnay 2019
Platinum Medal - 97 Points
"Reveals layer after layer of bright, lean and direct flavours, such as yellow apple, green mango, peach and baking spice, augmented by a saline, mineral undertow and a delicious hint of cream towards the end. Excellent!"
Suckfizzle Sauvignon Blanc Semillon 2019
Platinum Medal - 97 Points
"Breathtaking fresh grass, spring pea, fresh honeydew melon and guava nose. Pure silk on the palate, with an effortless gloss and sheen, slippery white flowers, nettles and lime. Just lovely with a very long finish and lingering acidity."
This is the third Platinum Medal from Decanter for our Suckfizzle Sauvignon Blanc Semillon after the 2015 and 2016 vintages also took home this award.
08/07/2021 at 3:06 PM
PermalinkLuke Jolliffe nominated for Winemaker of the Year
Leading southern Margaret River winemaker Luke Jolliffe has been named as a finalist in this year's Gourmet Traveller Wine Winemaker of the Year awards. For 21 years now, the Winemaker of the Year awards has shone "a light on those responsible for creating Australia’s finest wines."
Luke has long been a champion of southern Margaret River fruit and with the wealth of trophies that have followed he has shown that wines from the southern climes of Margaret River have a "finesse and class to equal the best in the region."
As Huon Hooke noted, “Luke’s Luminosa and Suckfizzle wines are at the pointy end of Margaret River’s quality tree. He’s an exciting winemaker who has a great deal more to show us.”
Luke Jolliffe grew up in the Clare Valley wine region and completed his Bachelor of Agricultural Science (Viticulture major) at Adelaide University. After graduating in 1999, Luke joined Hardy’s Tintara operation in McLaren Vale as Viticultural Technical Officer, where he stayed until 2003. Whilst working at Tintara he also completed his Post Graduate Degree in Oenology. Luke later jumped at the opportunity to work in Western Australia with Forest Hill as their Viticulturist. Over time he was appointed as Operations Manager for Forest Hill and spent more time in the winery as a consequence.
In 2005 Luke visited the Rhône Valley, where he worked over the vintage season at Raymond Troillas, based in St Joseph. Then in 2007 an opportunity arose with Stella Bella to work as a vintage assistant, which he embraced, quickly being promoted to Assistant Winemaker in June 2008, Winemaker in November 2009 and finally Chief Winemaker in July 2013.
Luke Jolliffe said "When I received a phone call from Peter Forrestal saying I was being nominated for Winemaker of the year at Gourmet Traveller Wine, I was absolutely pumped. It was an incredible surprise and I still feel extremely humbled to be considered. My primary focus has always been to make distinctively Southern Margaret River wines, each with an individual personality."
"So this kind of recognition, while amazing has never been a primary focus but it certainly is the best possible re-assurance that my team and I are farming and creating unique wines of the highest quality with a distinct Southern Margaret River character. Especially when considering, in my opinion, the standard of Australian Wine at the moment is incredibly high."
Best Semillon Sauvignon Blend in Australia Two Years Running
2016 Suckfizzle Sauvignon Semillon
For the second consecutive year our Suckfizzle Sauvignon Blanc Semillon has been awarded the Best Semillon Sauvignon Blend in Australia at the James Halliday Wine Companion Awards.
And, it’s not only us Aussies who believe this to be a stunning wine. On the international stage our 2015 and 2016 Suckfizzle Sauvignon Blanc Semillon have received Platinum Medals + 97 Points from the prestigious Decanter World Wine Awards (2018 & 2019).
Suckfizzle Sauvignon Blanc Semillon 2016
- Best Semillon Sauvignon Blend in Australia + 97 Points - Halliday Wine Companion Awards 2020
- Platinum Medal + 97 Points - Decanter World Wine Awards 2019
Suckfizzle Sauvignon Blanc Semillon 2015
- Best Semillon Sauvignon Blend in Australia + 97 Points - Halliday Wine Companion Awards 2019
- Platinum Medal + 97 Points - Decanter World Wine Awards 2018
Chief Winemaker Luke Jolliffe said "Winning this award for the second year running is fantastic recognition. Suckfizzle wines are handcrafted from our very unique Suckfizzle vineyard, which is also the most southern vineyard in Margaret River. Suckfizzle Sauvignon Blanc Semillon has always displayed a very unique style, one which we have embraced and evolved over time to capture the personality of the fruit, the vineyard and the climate of southern Margaret River.”
The Suckfizzle story began in 1997 with the first vintage of a single vineyard Graves style wine modelled on Domaine de Chevalier from Bordeaux. Today it is a wine with a long and prestigious history that has ultimately been recognised as the Best Semillon Sauvignon Blend in Australia two years running.
2020 Halliday Awards
Every year, James Halliday and his tasting panel pinpoint the best Australian wines, winemakers and wineries from a pool of several thousand. Out of over 1,200 Australian wineries profiled for the 2020 Halliday Wine Companion only around 8% of wineries received a Five Red Star Rating.
We are thrilled to reveal that once again we sit amongst the best Margaret River wineries with our 13th consecutive Five Red Star Rating, confirming our consistent record for quality and excellence.
In looking at these points, remember these are some of the best of 8,775 wines tasted for the 2020 edition.
2016 Suckfizzle Sauvignon Blanc Semillon | 97 Points
** Best Semillon Sauvignon Blanc Blend**
A 90/10% blend; small batches handled separately. Free-run sauvignon blanc, 50% new French oak, 30% second fill, 20% third fill, matured for 14 months. Consistently one of the most opulent SBS wines on the market. Released with several years bottle age. A truly wonderful wine, ever determined to follow its own course.
2017 Suckfizzle Chardonnay | 97 Points
A change in pace for Suckfizzle, with an early(ish) release of its premium chardonnay. Intensity and concentration and fresh, vibrant white peach/nectarine grapefruit flavours. This wine will run for years if you wish but is already very smart. Best Chardonnay from Margaret River, James Halliday Chardonnay Challenge '18.
2017 Luminosa Chardonnay | 97 Points
Wild-fermented and matured in French oak (33% new). Wonderfully luscious and complex, yet elegant and fine. How so? It's the balance and length. Stella Bella certainly knows how to extract every atom of flavour, yet count those atoms to be sure they don't go over the top.
2016 Suckfizzle Cabernet Sauvignon | 96 Points
This picks up where its vintage sibling finishes - it's on another dimension. It is at once a cabernet of great power and great purity. Its tannins are servants of the fruit providing a carriage for all the components to clamber on to. It is headed for the longest of lives.
2018 Skuttlebutt Rosé | 95 Points
The bright, clear crimson colour is a good start. We don't know the percentages of shiraz and tempranillo used to make this wine but the cherry flavours are seamless, the palate crisp and long, the slippery acidity adding to a thoroughly persuasive parcel for lazing around with in the spring.
2016 Stella Bella Cabernet Sauvignon | 95 Points
Batches vinified separately, some with cold soak, 15-18 days on skins, matured in French barriques (27% new) for 15 months. As ever, Stella Bella's cabernet is super-sized, exploring every corner of the mouth, whether invited or not. Cedar, smoke, cassis and redcurrant are embraced by a robe of ripe tannins.
2018 Stella Bella Sauvignon Blanc | 94 Points
As ever jumps out of the blocks with its assemblage of tropical fruits on the bouquet, the palate following in the footsteps of the bouquet. The fusion of flavours does allow each of the tropical flavours of guava, gooseberry, grapefruit and a leavening of pea to claim its birthright on the long palate.
2017 Stella Bella Shiraz | 93 Points
2018 Stella Bella Semillon Sauvignon Blanc | 92 Points
2016 Stella Bella Cabernet Merlot | 92 Points
Stella Bella Cleans up at Margaret River Wine Show
Clean Sweep for Stella Bella
Stella Bella Wines wrapped up a succession of wines shows awards from this year’s wine show season with yet another outstanding series of wins at last night’s Langton’s Margaret River Wine Show. Taking home a total of six trophies including Best Wine of Show, Best White Wine and Best Chardonnay of Show for the first ever vintage of the 2017 Suckfizzle Chardonnay in addition to the Best Cabernet Blend for the 2017 Stella Bella Cabernet Merlot. Topping it off Stella Bella was awarded Most Successful Exhibitor and Stella Bella Viticulturist Steve Martin was recognised for his excellence as Viticulturalist of the Year.
Stella Bella has been cleaning up awards over the past few weeks. The first ever vintage of Suckfizzle Chardonnay has had a rapid ascent into notoriety, gaining national recognition as the Best Chardonnay from Margaret River at the 2018 Langton’s James Halliday Chardonnay Challenge. The 2017 Stella Bella Shiraz took our Best Wine, Best Red Wine and Best Shiraz of Show at the Wine Show of Western Australia and finally the 2016 Suckfizzle Sauvignon Blanc Semillon was awarded the trophy for Best Sauvignon Blanc Blend on the 2018 Royal Melbourne Wine Awards.
In accepting the award at the Trophy Awards Dinner Chief Winemaker Luke Jolliffe said, “this is an absolutely outstanding effort and recognition of our team. We work tirelessly to create the best possible wines from our southern Margaret River vineyards. All of our vineyards are unqiue in their own right giving each wine its own individuality and personality. It is awesome to see our efforts acknowledged and awarded in our own backyard and on a national stage.”
Luke added “We have had an overwhelming response to the 2017 Suckfizzle Chardonnay, we have sold out completely at the cellar door. Our distributors around the country may still have some in reserve so it is probably available at a few select retails and venues. This wine has been a long time in the making. It is a single vineyard wine made from just three rows of Gin Gin clone Chardonnay in our most southern and unique vineyard. I have always believed in the power and potential of this fruit and have dreamt of creating a pure and powerful wine that expresses this site, showing its difference from the rest of the Margaret River region. In 2017 this dream came to life and I could not be prouder.”
When awarded Viticulturist of the Year Steve Martin said “Our vineyards are located throughout southern Margaret River. An area of the region we choose for its cool climate and ability to produce elegant, aromatic and medium bodied wines with personality and precision. Our farming practices aim to improve soils and maintain vine health. This gives us the ability to make subtle changes, responding to the season and surrounding environment. Growing fruit that reflects the climate, soil and character of southern Margaret River. It is great to see the importance and scope of viticulture recognised by this award. It’s sounds cliché but this is a totally a team effort.”
Trophy for Best Sauvignon Blanc or Blend
Celebrations Run High for Stella Bella Fifth Trophy Win!
Last night’s prestigious Royal Melbourne Wine Show Awards saw Stella Bella awarded its fifth trophy in a matter of weeks. In yet another successful salute to Stella Bella’s Suckfizzle Sauvignon Blanc Semillon, this small batch 2016 vintage was awarded the Trophy for Best Sauvignon Blanc or Semillon and Sauvignon Blanc.
Stella Bella’s Chief Winemaker, Luke Jolliffe says “It is so rewarding to see our wines continue to receive outstanding recognition within Australia and the world stage. Margaret River is a diverse growing region and we are determined to craft the best wines from our southern Margaret River vineyards, full of personality and precision. This is especially reflected in our Suckfizzle wines which perfectly represent their unique sense of place, plus have the ability to live and improve in the bottle.”
This trophy highlights the sheer quality and distinctiveness of this unique single-vineyard wine after the 2015 vintage was named the Best Semillon Sauvignon Blend with 97 points at the 2019 Halliday Wine Companion Awards in August. In addition to its highly acclaimed international recognition of a Platinum Medal and 97 Points at the 2018 Decanter World Wine Awards in May this year.
Stella Bella is having one of its most successful years on record, continuing its height of recognition in some of the country’s best wine competitions. The first ever vintage of the Suckfizzle Chardonnay won the Margaret River Regional Trophy for the Best Chardonnay in the 2018 Langton’s James Halliday Chardonnay Challenge, scoring a total 96 out of 100 points. The 2017 Stella Bella Shiraz dominated the 2018 Wine Show of Western Australia, winning three trophies for the Best Wine of Show, Best Red Wine of Show and Best Shiraz of Show.
Stella Bella was also honoured to receive a Gold Medal for the 2017 Stella Bella Shiraz at the Royal Melbourne Wine Awards. A Gold Medal for the 2017 Luminosa Chardonnay at the Wine Show of Western Australia. These results represent an unprecedented achievement with the credit going to Stella Bella’s talented and dedicated winemaking and viticultural teams.
Best Chardonnay From Margaret River
Pure, powerful and unparalleled Chardonnay that says ‘kiss my arse’…
Introducing the first ever vintage of Suckfizzle Chardonnay. A smallbatch wine made from just three rows of Gin Gin clone Chardonnay planted in 1998 from the most southern and unique vineyard in the Margaret River region.
Judged the Best Chardonnay from Margaret River in the 7th annual Langton's James Halliday Chardonnay Challenge. The 2018 competition involved 544 entries judged blind in regional categories. From this record amount of entries, 28 Gold Medals were awarded.
The Making…
With a load of character and flavour, this incredible fruit was hand-picked, whole bunch pressed with solids and wild fermented into French oak barriques for 10 months with minimal battonage. Unfined and unfiltered to show the raw power of this vineyard.
The Wine…
The prevailing winds which come directly from Antartica and the moderation of the site by the Hardy Inlet create distinction and character in this wine. Salty, sea-sprayed fruit contributes to a unique and complex oyster shell character. White nectarine, grapefruit pith, lime rind and smoky oak round out the generous nose. Incredible power of fruit. Textured and mouthwatering, there is obvious chemistry between the fruit and the oak. Flavours of crushed lime, lemon and sea salt. Lively mineral acidity and layered texture.
2017 Stella Bella Shiraz - Best Wine of Show
Hat-trick for Stella Bella Shiraz.
Stella Bella Wines shone at the 2018 Wine Show of Western Australia taking out three trophies for their 2017 Stella Bella Shiraz. Best Wine of Show, Best Red Wine of Show and Best Shiraz of Show.
The Wine Show of Western Australia was established in 1978 and is the state’s premier wine show, which exclusively judges the best Western Australian wines. Held annually in Mount Barker the 2018 show was the biggest competition with 834 entries from 115 producers.
In accepting the award at the Trophy Awards Lunch Chief Winemaker Luke Jolliffe said, “we are honoured to take out the prestigious Singapore Airlines Trophy for the Best Wine of Show and to gain so much recognition for this wine”.
Luke added “Our Southern Margaret River vineyards have a distinct and unique personality and combined with an unusually cool vintage we produced a wine of incredible quality with intense aromas of raspberry coulis, mulberry, plums and a subtle white pepper spice. Its supple and silky and makes you want another glass.”
Viticulturist Steve Martin commented on the recognition of the Stella Bella Shiraz “the past few years this award has gone to wines made out of the Great Southern. Our vineyards get the best of both worlds, with the cool day time temperatures similar to the Great Southern Wine Region and moderate night time temperatures thanks to the maritime climate of Margaret River. 2017 was a particularly cool year resulting in a longer cooler ripening period with the fruit retaining higher natural acidity while ensuring tannin ripeness in the seeds and skins.”
Also highlighting the exceptional quality of Stella Bella’s southern Margaret River vineyards the 2017 Luminosa Chardonnay celebrated a gold medal. According to Chief Judge Samantha Connew this was a very competitive category of world-class Chardonnay producers from Western Australia.
The Real Review - Suckfizzle
Suckfizzle - A name and a story with a sense of fun and serious substance. A range of wines that are iconic, unique and unmistakably - Suckfizzle.
Huon Hooke delved into the deep south to give you some insight into our single-vineyard wines and our newest release… the first ever 97 point 2017 Suckfizzle Chardonnay. Read on...
S T E L L A R S U C K F I Z Z L E - by Huon Hooke
‘Rabelaisian’ is an adjective that means raucous, ribald, bawdy, even debauched. It probably owes as much of its inspiration to Rabelais’s character the Great Lord Suckfizzle as to the writer himself.
Merriam-Webster says Rabelaisian describes someone or something that is “marked by gross robust humour, extravagance of caricature, or bold naturalism”.
Suckfizzle, a sub-brand of Margaret River winery Stella Bella, is pretty tame in comparison. Perhaps it all depends on how you use the product.
Suckfizzle has for some time been a flagship brand of Stella Bella; what was less understood is that it’s always been a single-vineyard wine. Moreover, that vineyard is located at Augusta, which is as far south in the Margaret River region as you can get without floating off towards Antarctica. The vineyard is actually in the Augusta township.
Winemaker Luke Jolliffe explains that it’s much cooler down there than in northern and central Margaret River. Indeed, there’s a four to five-degree difference in maximum January temperatures between Augusta and Wilyabrup.
“The maximums are lower but the minimums are higher, because of the mass of water in the Blackwood River estuary,” he says. “It’s two degrees warmer at night.”
The vineyard was planted in 1988 and Stella Bella has a long-term lease on the property. The first Suckfizzle vintage was 2008.
Suckfizzle has consistently produced a sauvignon blanc semillon blend (the 2015 is about to be released at AUD $40), and an occasional cabernet sauvignon, but this year for the first time there’s a Suckfizzle Chardonnay: the 2017 will be released on November 1st at AUD $62, priced just below the flagship Stella Bella Luminosa Chardonnay (the 2017 will be AUD $65 when released in early October).
The Suckfizzle Chardonnay is a beautiful wine, with a certain salty, sea-brine character in addition to its cashew and citrus notes. Luke Jolliffe describes this character as ‘estuarine’ and believes the salty sea air influences the bouquet of the Suckfizzle wines.
This strikes a chord: in the Wallcliffe area, cabernet sauvignon often displays a peaty, iodine-like note which evokes descriptors such as seaweed and nori. Indian Ocean terroir?
Back to Augusta. Jolliffe says the Suckfizzle soil is quite different from anything else in Margaret River: it’s alluvial soil over lateritic bedrock – an old river delta.
Jolliffe also sees this saltiness in the 2015 Suckfizzle Sauvignon Blanc Semillon, although the strident varietal characters of these grapes undoubtedly dominate the wine. It has a guava, tropical note as well as cumquat and orange citrus notes, embellished by a little flinty, smoky sulfide. Happily, the oak influence is lower than in previous vintages.
As a kind of footnote, because they are from the company’s Isca vineyard in Margaret River proper, Stella Bella’s two new Luminosa wines are exceptional. The 2016 Cabernet Sauvignon(AUD $90) is beautifully balanced, delivering power with great elegance, and the 2017 Chardonnay (AUD $65) is classic Gingin-clone Margaret River: concentrated grapefruit, cashew and almond meal.
All Luminosa wines are from the Isca vineyard, which is on Gnarawary Road, opposite Leeuwin Estate – another outstanding terroir.
Best Semillon Sauvignon Blend in Australia
2015 Suckfizzle Sauvignon Semillon
The Suckfizzle story began in 1997 with the first vintage of a single vineyard Graves style wine modelled on Domaine de Chevalier from Bordeaux. Today it is a wine with a long and prestigious history that has ultimately been recognised as the Best Semillon Sauvignon Blend in Australia.
Best Semillon Sauvignon Blend + 97 Points – 2019 Halliday Wine Companion
Platinum Medal + 97 Points - 2018 Decanter World Wine Awards
The New Suckfizzle - As the wine style has evolved, so has the brand and story. The idea behind the new artwork and branding for Suckfizzle was to create two elements that visually tell the story behind the Suckfizzle wines. The first element is based on the existing ‘Suckfizzle Foot with Wings’ that has proudly carried the flag as the hero of the Suckfizzle label design. The second element is the artwork. A painted landscape representing Cape Leeuwin and the spectacular coastline that surrounds the Suckfizzle vineyard. When combined, the two elements complete the story and reflect the unique nature and history of the Suckfizzle brand. - Artist: Dan Tomkins
FAQ
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We offer a flat rate of $10 with in Western Australia and $25 to all other states or territories. Free delivery Australia wide for all orders over $300. For more information please view our Delivery information by clicking the Delivery tab below.
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Please allow for a minimum of 10 working days for you order to arrive. If you are in a rural area or in Queensland or Tasmania your delivery may take longer. During busy periods or within 2 weeks before the start of each season there may be delays on your order being dispatched.
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We offer returns if a wine is faulty or damaged, however we cannot offer exchanges if you change your mind etc. You can find our full Return Policy on the tab above. To enquire about returning an item, please email contact us.
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Delivery
DELIVERY POLICY
- Free Delivery for all orders over $300
- Flat Rate $10 within Western Australia
- Flat Rate $25 to all other sates
- Express delivery available on request
All orders placed on our website are sent from our Margaret River warehouse. Wine to be purchased in multiples of 6 or 12 bottles in standard or branded cardboard boxes. Our packaging is 100% recyclable. If you have any questions or if we can help with anything at all, please contact us on wines@stellabella.com.au
PROCESSING AND DELIVERY TIMES
Once your order has been placed, a confirmation email will immediately be sent to your nominated email address. If you do not receive a confirmation email, please email us at wines@stellabella.com.au
All orders are sent via Australia Post's Regular Service and take up to 10 business days to arrive after dispatch. Express Courier service is available on request.
Deliveries are sent during normal business hours Monday and Wednesday. Purchases made on weekends and public holidays will be processed the next business day. Once your order has been processed you will receive Australia Post delivery confirmation and tracking details.
Please allow a minimum of 10 business days for you order to arrive. If you are in a rural area or in Queensland or Tasmania your delivery may take longer.
During busy periods or 2 weeks before the start of each season there may be delays on your order being dispatched. Please get in touch with us if you require delivery by a certain date.
During extremely hot weather (≥35oC), there is a greater likelihood of wine being damaged by heat. To ensure your order reaches you in optimal condition, Stella Bella will not ship orders when the Bureau of Meteorology is forecasting temperatures of 35oC, or more, at either the point of storage or in the delivery area.
AUSTRALIA POST DELIVERY
Our deliveries contain delicious valuable wines. If you will not be home to accept your delivery, please consider sending your order somewhere safe or to your office address. If you choose this option, please include the name of your business in the address.
You can give 'Authority To Leave' authorisation. If you are not home Australia Post will leave a calling card to collect the package from the post office indicated. In the case of any problems with your delivery or tracking once it has been dispatched from Stella Bella, please contact Australia Post on 13 7678.
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CHANGES TO YOUR ORDER
Unfortunately, we are unable to make any changes or cancel your order once it has been placed. Please ensure all details on your order are correct before submitting your order, in particular we recommend double checking your email address and delivery address. Please note: we reserve the right to cancel any order at any time.
International Orders
SHIPPING INTERNATIONALLY?
If you are located outside of Australia, we can export wine via our international courier - DHL's Global Mail to the following countries...
|
Country |
6 Btls |
12 Btls |
|---|---|---|
|
Singapore |
$105 |
$125 |
|
Asia Pacific |
$165 |
$180 |
| West Europe Belgium, France, Germany, Denmark, Austria, Ireland, Italy, Switzerland, Netherlands, Spain, Sweeden, UK. |
$180 | $210 |
- Delivery between 5-14 business days (shipping may take longer to some countries)
- Fully trackable
- Signature required
Once dispatched you will receive shipping confirmation and tracking details. Once your order arrives in your country it will be passed onto your local post office to complete delivery. We recommend contacting your local post office directly if you experience any problems with the delivery of your order.
All international orders require a phone number for delivery and cannot be delivered to a PO Box or Hotel.
Shipping internationally does mean that you may be required to pay customs and import taxes. All international customers are responsible for the customs rates within their own country. Stella Bella is legally required to declare the full dollar value paid on international shipments and must include an invoice for customs should they require it.
For further information, we recommend contacting your local customs office.
WHAT CURRENCY WILL BE USED?
All prices are charged in AUD.
WILL I HAVE TO PAY FOR CUSTOMS & DUTIES?
Yes, all international customers are responsible for customs & duties within their own country. For further information, we recommend contacting your local customs office. Stella Bella is legally required to declare the full value paid on shipments and must include an invoice for customs should they require it.
CUSTOMS/IMPORT DUTIES & TAXES
All customers are responsible for customs/imports duties & taxes. Stella Bella is legally required to declare the full value paid on shipments and must include an invoice for customs should they require it. We recommend contacting your local custom office for further information.
HOW DO I MAKE AN INTERNATIONAL ORDER?
Please get in touch with us at exports@stellabella.com.au to arrange international delivery.
Privacy Policy
Updated October 2017
This privacy policy sets out our commitment to protecting the privacy of your personal information that we collection through this website, http://stellabella.com.au (site) or directly from you.
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Access: You may request details of personal information that we hold about you, in certain circumstances set out in the Privacy Act 1988 (Cth). We may refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us by email. We rely in part upon customers advising us when their personal information changes. We will respond to any request within a reasonable time. We will endeavor to promptly correct any information found to be inaccurate, incomplete or our of date.
Complaints: If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach, please contact us by email setting out details of the breach. We will promptly investigate your complaint and respond to you in writing setting out the outcome of our investigation, what steps we propose to take to remedy the breach and any other action we will take to deal with your complaint.
Unsubscribe: To unsubscribe from our email database, or opt out of communications, please use the unsubscribe button at the bottom of our email communications or contact us via email.
5) Parental/Age Advisory
The site is not directed to children or individuals younger than 18. We do not knowingly collect or solicit Personal Information from anyone younger than 18. In the event that we discover that we collected Personal Information about a child or individual younger than 18, we will delete the Personal Information.
6) Storage and Security
We are committed to ensuring that the information you provide is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
No information transmitted over the internet can be guaranteed to be secure. We cannot guarantee the security of any information that you transmit to us, or receive from us. The transmission and exchange of information is carried out at your own risk. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.
7) Cookies & Web Beacons
We may use cookies on this site from time to time. Cookies are text files placed in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information. However, once you choose to furnish the site with personally identifiable information, this information may be linked to the data stored in the cookie.
We may use web beacons on this site from time to time. Web beacons or clear .gifs are small pieces of code placed on a web page to monitor the visitor's behaviour and collect data about the visitors viewing a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.
8) Links to Other Websites
Our site may contain links to other websites of interest. We do not have any control over those websites. We are not responsible for or liable for the protection and privacy of any information which you provide whilst visiting such websites, and such websites are not governed by this Privacy Policy.
9) Amendments
This Privacy Policy may be amended, including with changes, additions and deletions, from time to time in our sole discretion. Your continued use of our site following any amendments indicates that you accept the amendments. We recommend that you check this Privacy Policy regularly, prior to providing personal information, to ensure you are ware of any changes, and only proceed to provide personal information if you accept the new Privacy Policy.
If you have any questions, feedback or complaints please contact us at:
Stella Bella Wines
PO Box 536
Margaret River WA 6285
Phone: +61 8 9757 6377
Email: wines@stellabella.com.au
Returns
RETURNS & FAULTY GOODS POLICY
We're so sorry if an order you received is not in perfect condition or if a wine is not tasting like its usual self, as we want you to be completely satisfied with every sip.
Please email us at wines@stellabella.com.au. We will meet our obligations under the Australian Consumer Law or similar legislation which may include replacing the item if the stock is available or giving you a refund up on receiving your faulty item back. If you change your mind for any reason, sadly we cannot accept the return as we cannot guarantee the life or condition of the wine once it has left our hands.
WHAT IF I RECEIVE AN INCORRECT ITEM?
If you have received an item you did not order, please email us at wines@stellabella.com.au so we can resolve this for you as soon as possible.
HOW DO I RETURN AN ITEM?
To return an item, we need to provide you with a Return Authorisation Number. Please email us wines@stellabella.com.au to arrange a return.
HOW WILL I BE REFUNDED?
Upon receipt of the items, they will be checked to make sure it meets the conditions above and once cleared, you will receive a refund or credit note for the purchase price (excluding original shipping cost) directly to the original method of payment used for purchase.
We endeavour to process refunds as soon as they are received but please allow up to 5 business days for returns to be processed. You will receive email notification of the status of your refund once finalised.
TERMS AND CONDITIONS
These terms set out the agreement for online trading between Stella Bella Wines Pty Ltd (ABN 44079 217 162) ("Stella Bella") and the user of this website ("You/Your"). Please read them carefully before proceeding with entering the Website. You must accept these terms and conditions to access this Website any further.
This Website is owned and operated by Stella Bella.
PLACING AN ORDER AND PAYMENT
By completing a Purchase Order, you are making an offer to purchase the Product at the price set out in the Website.
Payment must be made at the time of submitting the Purchase Order. Payment can be made by Visa and MasterCard only. You warrant that You are an authorised user of the credit card used to complete payment.
All Purchase Orders placed through this Website are subject to confirmation and acceptance by Stella Bella. We will email you with confirmation of the receipt of Your Purchase Order. Stella Bella may reject Your Purchase Order for any reason and refund any payment made by You, at any time prior to dispatch.
The Purchase Order must be paid in full immediately upon entry into the Agreement. All transactions are settled in Australian Dollars (AUD).
Stella Bella may vary prices in the event of price changes or mistakes on this Website without prior notice to You. If Stella Bella requests payment for increased prices, You may cancel the order. Notification of your wish to cancel the order in these circumstances must be received within seven (7) days of the announcement of the increase.
PROHIBITION ON RESALE
Stella Bella reserves the right to limit the quantities of product sold as it sees fit. It is a condition of this Agreement that you do not purchase any products for the purpose of using, selling or supplying them as part of a commercial business. This includes using our products to advertise or promote your own goods or services unless you have our prior written consent. Customers wishing to be a stockist of Stella Bella products must contact Stella Bella directly, where they will be informed of the options available to buy higher quantities.
PROMOTIONAL CODES
From time to time Stella Bella has special offers that can be applied to your order by using a promotional code that we provide to you. In order to take advantage of these promotions, you must enter the promotional code in the space provided during the checkout process and hit the "apply" button. The value of the promotion will be applied to your order automatically. Please note only one promotional code may be used per transaction. Unless otherwise specified each promotional code may only be used once per customer.
RETURN POLICY
All sales are subject to our Returns Policy.
FAULTY POLICY
Every product we send out is initially quality controlled, however if you have received a product with a fault we will, in accordance with our obligations under the Australian Consumer Law or similar legislation, happily replace it or refund the cost Please see our Returns Policy for further information.
SECURITY
This Website is protected by SSL (Secure Socket Layer) encryption. SSL is a security device that ensures that any data, which you enter into a secure area of the site, is encrypted during transmission over the Internet. SSL utilises data encryption to create a secure environment for you to conduct your online transactions. In order for SSL to be effective, you must be using an SSL compliant browser.
LIMITATION OF LIABILITY
To the extent permitted by law, all guarantees, warranties or representations which are not expressly stated in this Agreement are excluded. If Stella Bella is liable for breach of an imposed guarantee or implied warranty or representation, Stella Bellas’ liability is, at its option limited to the replacement of the Products or the supply of equivalent products, the repair of the Products or the payment of having the Products replaced or repaired.
Stella Bella has provided information on this website as accurately as possible. We take all reasonable care - in so far as it is in our power to do so - to keep the details of your orders and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when ac cessing or ordering from the site.
YOUR USE OF THE WEBSITE
You agree that You will use this Website in accordance with these terms and conditions and that You will not use this Website f or any unlawful purpose. You will not violate or attempt to violate the secu rity of this Website. You will not hack into this Website, Stella Bella computer systems or the computer systems of other users of this Website. Hacking means unauthorised access, malicious damage and/or interference and includes, without limitation, mail bombing, propagating viruses, worms or other types of malicious programs, deliberate attempts to overload a computer system, broadcast attacks or any other method designed to damage or interfere with the operation of a computer.
By entering this Website you agree to these terms and conditions. From time to time, this Agreement will be reviewed and may be revised.
Stella Bella reserves the right to change this Agreement at any time. Any such changes will be posted on this Website.
AGE RESTRICTION
You must be 18 years to order wine from this web site. It is an of fence to obtain liquor on behalf of a person under the age of 18 years. By purchasing any of our wines, you warrant that you and the recipient of this order are at least 18 years of age.
WEBSITE AVAILABILITY
From time to time down-time, either scheduled or unscheduled, may occur. Stella Bella will work within reason to ensure the amount of down-time is limited. Stella Bella will not be held liable for the consequences of any down-time.
COMPETITIONS
We run competitions and contests on our Website and blog in which we may ask for subscription email information and membership. The terms and conditions of each promotion is at the discretion of Stella Bella and are subject to change.
INTELLECTUAL PROPERTY
Stella Bella owns the intellectual property in wine, brands and images.
Stella Bella prohibits the use of its brand and images for any purpose without prior written permission from Stella Bella.
Reproduction of part or all of the contents in any form of this Website is prohibited other than for individual and personal use no part of this Website may be reproduced or shared with a third party. The permission to recopy by an individual does not allow for incorporation of material or any part of it in any work or publication, whether in hard copy, electronic, or any other form.
Unless otherwise noted, all materials on this Website are protected as the copyright, trade dress, trademarks and/or other intellectual p roperties owned by Stella Bella or by other parties that have licensed their material to Stella Bella.
Stella Bella trademarks on this site represent some of the trade marks currently owned or controlled in Australia. The display of these marks and of notices associated with these marks is not intended to be a comprehensive compilation of all worldwide proprietary ownership rights held by Stella Bella.
All rights not expressly granted are reserved.
This Website may contain materials produced by third parties or links to other websites. Such materials and websites are provided by third parties and are not under
Stella Bella direct control and Stella Bella accepts no responsibility or liability inrespect of any such third party materials or for the operation or content of other websites (whether or not they are linked to this Website).
You acknowledge that Stella Bella is entitled to require you to remove any link from another website to this Website which you install without obtaining Stella Bella prior written consent.
TERMINATION
Stella Bella reserves the right to terminate the agreement to supply Products to you at any time before the Products are dispatched to you. Stella Bella shall not be liable to You for any cost, expense, or damages whatsoever for terminating this Agreement.
If the Product has not been delivered to You prior to any termination of this Agreement by Stella Bella,
Stella Bella will refund to You any payment You have made prior to termination.