Stella Bella Cleans up at Margaret River Wine Show
Clean Sweep for Stella Bella
Stella Bella Wines wrapped up a succession of wines shows awards from this year’s wine show season with yet another outstanding series of wins at last night’s Langton’s Margaret River Wine Show. Taking home a total of six trophies including Best Wine of Show, Best White Wine and Best Chardonnay of Show for the first ever vintage of the 2017 Suckfizzle Chardonnay in addition to the Best Cabernet Blend for the 2017 Stella Bella Cabernet Merlot. Topping it off Stella Bella was awarded Most Successful Exhibitor and Stella Bella Viticulturist Steve Martin was recognised for his excellence as Viticulturalist of the Year.
Stella Bella has been cleaning up awards over the past few weeks. The first ever vintage of Suckfizzle Chardonnay has had a rapid ascent into notoriety, gaining national recognition as the Best Chardonnay from Margaret River at the 2018 Langton’s James Halliday Chardonnay Challenge. The 2017 Stella Bella Shiraz took our Best Wine, Best Red Wine and Best Shiraz of Show at the Wine Show of Western Australia and finally the 2016 Suckfizzle Sauvignon Blanc Semillon was awarded the trophy for Best Sauvignon Blanc Blend on the 2018 Royal Melbourne Wine Awards.
In accepting the award at the Trophy Awards Dinner Chief Winemaker Luke Jolliffe said, “this is an absolutely outstanding effort and recognition of our team. We work tirelessly to create the best possible wines from our southern Margaret River vineyards. All of our vineyards are unqiue in their own right giving each wine its own individuality and personality. It is awesome to see our efforts acknowledged and awarded in our own backyard and on a national stage.”
Luke added “We have had an overwhelming response to the 2017 Suckfizzle Chardonnay, we have sold out completely at the cellar door. Our distributors around the country may still have some in reserve so it is probably available at a few select retails and venues. This wine has been a long time in the making. It is a single vineyard wine made from just three rows of Gin Gin clone Chardonnay in our most southern and unique vineyard. I have always believed in the power and potential of this fruit and have dreamt of creating a pure and powerful wine that expresses this site, showing its difference from the rest of the Margaret River region. In 2017 this dream came to life and I could not be prouder.”
When awarded Viticulturist of the Year Steve Martin said “Our vineyards are located throughout southern Margaret River. An area of the region we choose for its cool climate and ability to produce elegant, aromatic and medium bodied wines with personality and precision. Our farming practices aim to improve soils and maintain vine health. This gives us the ability to make subtle changes, responding to the season and surrounding environment. Growing fruit that reflects the climate, soil and character of southern Margaret River. It is great to see the importance and scope of viticulture recognised by this award. It’s sounds cliché but this is a totally a team effort.”
02/11/2018 at 4:20 PM
PermalinkTrophy for Best Sauvignon Blanc or Blend
Celebrations Run High for Stella Bella Fifth Trophy Win!
Last night’s prestigious Royal Melbourne Wine Show Awards saw Stella Bella awarded its fifth trophy in a matter of weeks. In yet another successful salute to Stella Bella’s Suckfizzle Sauvignon Blanc Semillon, this small batch 2016 vintage was awarded the Trophy for Best Sauvignon Blanc or Semillon and Sauvignon Blanc.
Stella Bella’s Chief Winemaker, Luke Jolliffe says “It is so rewarding to see our wines continue to receive outstanding recognition within Australia and the world stage. Margaret River is a diverse growing region and we are determined to craft the best wines from our southern Margaret River vineyards, full of personality and precision. This is especially reflected in our Suckfizzle wines which perfectly represent their unique sense of place, plus have the ability to live and improve in the bottle.”
This trophy highlights the sheer quality and distinctiveness of this unique single-vineyard wine after the 2015 vintage was named the Best Semillon Sauvignon Blend with 97 points at the 2019 Halliday Wine Companion Awards in August. In addition to its highly acclaimed international recognition of a Platinum Medal and 97 Points at the 2018 Decanter World Wine Awards in May this year.
Stella Bella is having one of its most successful years on record, continuing its height of recognition in some of the country’s best wine competitions. The first ever vintage of the Suckfizzle Chardonnay won the Margaret River Regional Trophy for the Best Chardonnay in the 2018 Langton’s James Halliday Chardonnay Challenge, scoring a total 96 out of 100 points. The 2017 Stella Bella Shiraz dominated the 2018 Wine Show of Western Australia, winning three trophies for the Best Wine of Show, Best Red Wine of Show and Best Shiraz of Show.
Stella Bella was also honoured to receive a Gold Medal for the 2017 Stella Bella Shiraz at the Royal Melbourne Wine Awards. A Gold Medal for the 2017 Luminosa Chardonnay at the Wine Show of Western Australia. These results represent an unprecedented achievement with the credit going to Stella Bella’s talented and dedicated winemaking and viticultural teams.
18/10/2018 at 4:30 PMBest Chardonnay From Margaret River
Pure, powerful and unparalleled Chardonnay that says ‘kiss my arse’…
Introducing the first ever vintage of Suckfizzle Chardonnay. A smallbatch wine made from just three rows of Gin Gin clone Chardonnay planted in 1998 from the most southern and unique vineyard in the Margaret River region.
Judged the Best Chardonnay from Margaret River in the 7th annual Langton's James Halliday Chardonnay Challenge. The 2018 competition involved 544 entries judged blind in regional categories. From this record amount of entries, 28 Gold Medals were awarded.
The Making…
With a load of character and flavour, this incredible fruit was hand-picked, whole bunch pressed with solids and wild fermented into French oak barriques for 10 months with minimal battonage. Unfined and unfiltered to show the raw power of this vineyard.
The Wine…
The prevailing winds which come directly from Antartica and the moderation of the site by the Hardy Inlet create distinction and character in this wine. Salty, sea-sprayed fruit contributes to a unique and complex oyster shell character. White nectarine, grapefruit pith, lime rind and smoky oak round out the generous nose. Incredible power of fruit. Textured and mouthwatering, there is obvious chemistry between the fruit and the oak. Flavours of crushed lime, lemon and sea salt. Lively mineral acidity and layered texture.
11/10/2018 at 6:33 PM2017 Stella Bella Shiraz - Best Wine of Show
Hat-trick for Stella Bella Shiraz.
Stella Bella Wines shone at the 2018 Wine Show of Western Australia taking out three trophies for their 2017 Stella Bella Shiraz. Best Wine of Show, Best Red Wine of Show and Best Shiraz of Show.
The Wine Show of Western Australia was established in 1978 and is the state’s premier wine show, which exclusively judges the best Western Australian wines. Held annually in Mount Barker the 2018 show was the biggest competition with 834 entries from 115 producers.
In accepting the award at the Trophy Awards Lunch Chief Winemaker Luke Jolliffe said, “we are honoured to take out the prestigious Singapore Airlines Trophy for the Best Wine of Show and to gain so much recognition for this wine”.
Luke added “Our Southern Margaret River vineyards have a distinct and unique personality and combined with an unusually cool vintage we produced a wine of incredible quality with intense aromas of raspberry coulis, mulberry, plums and a subtle white pepper spice. Its supple and silky and makes you want another glass.”
Viticulturist Steve Martin commented on the recognition of the Stella Bella Shiraz “the past few years this award has gone to wines made out of the Great Southern. Our vineyards get the best of both worlds, with the cool day time temperatures similar to the Great Southern Wine Region and moderate night time temperatures thanks to the maritime climate of Margaret River. 2017 was a particularly cool year resulting in a longer cooler ripening period with the fruit retaining higher natural acidity while ensuring tannin ripeness in the seeds and skins.”
Also highlighting the exceptional quality of Stella Bella’s southern Margaret River vineyards the 2017 Luminosa Chardonnay celebrated a gold medal. According to Chief Judge Samantha Connew this was a very competitive category of world-class Chardonnay producers from Western Australia.
10/10/2018 at 4:20 PMThe Real Review - Suckfizzle
Suckfizzle - A name and a story with a sense of fun and serious substance. A range of wines that are iconic, unique and unmistakably - Suckfizzle.
Huon Hooke delved into the deep south to give you some insight into our single-vineyard wines and our newest release… the first ever 97 point 2017 Suckfizzle Chardonnay. Read on...
S T E L L A R S U C K F I Z Z L E - by Huon Hooke
‘Rabelaisian’ is an adjective that means raucous, ribald, bawdy, even debauched. It probably owes as much of its inspiration to Rabelais’s character the Great Lord Suckfizzle as to the writer himself.
Merriam-Webster says Rabelaisian describes someone or something that is “marked by gross robust humour, extravagance of caricature, or bold naturalism”.
Suckfizzle, a sub-brand of Margaret River winery Stella Bella, is pretty tame in comparison. Perhaps it all depends on how you use the product.
Suckfizzle has for some time been a flagship brand of Stella Bella; what was less understood is that it’s always been a single-vineyard wine. Moreover, that vineyard is located at Augusta, which is as far south in the Margaret River region as you can get without floating off towards Antarctica. The vineyard is actually in the Augusta township.
Winemaker Luke Jolliffe explains that it’s much cooler down there than in northern and central Margaret River. Indeed, there’s a four to five-degree difference in maximum January temperatures between Augusta and Wilyabrup.
“The maximums are lower but the minimums are higher, because of the mass of water in the Blackwood River estuary,” he says. “It’s two degrees warmer at night.”
The vineyard was planted in 1988 and Stella Bella has a long-term lease on the property. The first Suckfizzle vintage was 2008.
Suckfizzle has consistently produced a sauvignon blanc semillon blend (the 2015 is about to be released at AUD $40), and an occasional cabernet sauvignon, but this year for the first time there’s a Suckfizzle Chardonnay: the 2017 will be released on November 1st at AUD $62, priced just below the flagship Stella Bella Luminosa Chardonnay (the 2017 will be AUD $65 when released in early October).
The Suckfizzle Chardonnay is a beautiful wine, with a certain salty, sea-brine character in addition to its cashew and citrus notes. Luke Jolliffe describes this character as ‘estuarine’ and believes the salty sea air influences the bouquet of the Suckfizzle wines.
This strikes a chord: in the Wallcliffe area, cabernet sauvignon often displays a peaty, iodine-like note which evokes descriptors such as seaweed and nori. Indian Ocean terroir?
Back to Augusta. Jolliffe says the Suckfizzle soil is quite different from anything else in Margaret River: it’s alluvial soil over lateritic bedrock – an old river delta.
Jolliffe also sees this saltiness in the 2015 Suckfizzle Sauvignon Blanc Semillon, although the strident varietal characters of these grapes undoubtedly dominate the wine. It has a guava, tropical note as well as cumquat and orange citrus notes, embellished by a little flinty, smoky sulfide. Happily, the oak influence is lower than in previous vintages.
As a kind of footnote, because they are from the company’s Isca vineyard in Margaret River proper, Stella Bella’s two new Luminosa wines are exceptional. The 2016 Cabernet Sauvignon(AUD $90) is beautifully balanced, delivering power with great elegance, and the 2017 Chardonnay (AUD $65) is classic Gingin-clone Margaret River: concentrated grapefruit, cashew and almond meal.
All Luminosa wines are from the Isca vineyard, which is on Gnarawary Road, opposite Leeuwin Estate – another outstanding terroir.
04/10/2018 at 4:20 PMBest Semillon Sauvignon Blend in Australia
2015 Suckfizzle Sauvignon Semillon
The Suckfizzle story began in 1997 with the first vintage of a single vineyard Graves style wine modelled on Domaine de Chevalier from Bordeaux. Today it is a wine with a long and prestigious history that has ultimately been recognised as the Best Semillon Sauvignon Blend in Australia.
Best Semillon Sauvignon Blend + 97 Points – 2019 Halliday Wine Companion
Platinum Medal + 97 Points - 2018 Decanter World Wine Awards
The New Suckfizzle - As the wine style has evolved, so has the brand and story. The idea behind the new artwork and branding for Suckfizzle was to create two elements that visually tell the story behind the Suckfizzle wines. The first element is based on the existing ‘Suckfizzle Foot with Wings’ that has proudly carried the flag as the hero of the Suckfizzle label design. The second element is the artwork. A painted landscape representing Cape Leeuwin and the spectacular coastline that surrounds the Suckfizzle vineyard. When combined, the two elements complete the story and reflect the unique nature and history of the Suckfizzle brand. - Artist: Dan Tomkins
02/08/2018 at 2:52 PMHalliday 2019 + Best Sauvignon Blanc Blend
Every year, James Halliday and his tasting panel pinpoint the best Australian wines, winemakers and wineries from a pool of several thousand. Out of the 1216 Australian wineries profiled for the 2019 Halliday Wine Companion 232 wineries (8.2%) received a Five Red Star Rating.
We are thrilled to reveal that once again we sit amongst the best Margaret River wineries with our 12th consecutive Five Red Star Rating, confirming our consistent record for quality and excellence.
In looking at these points, remember these are some of the best of 9289 wines tasted for the 2019 edition.
2015 Suckfizzle Sauvignon Blanc Semillon | 97 Points
** Best Semillon Sauvignon Blanc Blend**
Always a regional tour de force, this has high quality Graves written all over it; not merely fermented in French oak (60% new), but aged as well (40% new) for 14 months, with incremental batonnage to amplify the compelling textural detail. A citrus choir with the focus on lemon: lemon grass, lemon curd and ripe Meyer, all soaring along a balancing beam of vanilla cream oak. This is world class, transcending the general malaise when it comes to these oft-abused varieties.
2016 Luminosa Chardonnay | 95 Points
A surprisingly subtle chardonnay for the region, with fermentation in oak followed by settling in tank. Stone fruit hints, wild yeast pungency and crisp mineral energy. A swather of vanillan oak, barley detectable. The beauty her is in the detail, venosity and compelling length.
2017 Stella Bella Sauvignon Blanc | 95 Points
Man alive, the bouquet is positively humming with a potent cocktail of all things tropical, led by passionfruit, guava, gooseberry and pineapple, and which translates to the opening stanza of the palate before a veil of lime, orange and mandarin citrus comes over the top to calm things down.
2017 Stella Bella Semillon Sauvignon Blanc | 95 Points
This has it all, the X-factor in high relief. The cradle of multifaceted tropical fruits and the bundle of herbs, grass and citrus are perfectly balanced and surge on the finish and aftertaste without any congestion. Lovely now, different - but still lovely - in 5+ years. Great value.
2015 Stella Bella Cabernet Sauvignon | 94 Points
This is benchmark proprietary cabernet. Mid to full weighted, it exudes regional pastille and olive DNA, melded effortlessly to currant, plum and bay leaf notes. The tannins are palpable, albeit massaged to the gentler side in the name of mid-tern ageability and savour.
2017 Skuttlebutt Sauvignon Blanc Semillon | 94 Points
Has it both ways: tropical fruits of all kinds headed by sauvignon blanc’s passionfruit on the bouquet, palate and finish, semillon’s firmer hand on the tiller throughout the journey providing shape and textur e. Great value, of course.
2015 Suckfizzle Cabernet Sauvignon | 93 Points
Ripe, plush and a bit bolshie of oak and assertive, edgy tannins around the seams, this is a premium cabernet in every sense aside from its position just outside of the top tier across an extensive range. The 18 months in French oak and patience should smooth its edginesss. Meanwhile, enjoy flavours of bitter chocolate, currant and bay leaf.
2016 Stella Bella Shiraz | 92 Points
While cabernet is the recognised postcode, some shiraz still stand out in the region. This is one of them. Violet, purple fruits and anise are scuttled across the mouth by pins of peppery acidity. The tannins are a meer waft, providing a platform across which the fruit flows effortlessly. There are no unwelcome hints of reduction that plague so many in the region.
2016 Stella Bella Cabernet Merlot | 92 Points
Exemplary proprietary wine, firmly stamped with regional DNA: a groomed piste of ripe currant, pastille, bay leaf and gentle tannins, oak and grape. Just enough grip for early to mid-term development. This is serious wine made to a friendly price-point.
02/08/2018 at 2:28 PMTROPHY - 2018 Stella Bella Sauvignon Blanc
Our 2018 Stella Bella Sauvignon Blanc has landed the TROPHY for best Sauvignon Blanc in show at the Royal Queensland Wine Show.
100% Sauvignon Blanc. 50% old oak. Bursting with tropical fruits of passionfruit and guava. Complex palate with racy acidity and a touch of savouriness. This vintage is the epitome of Southern Margaret River Sauvignon Blanc.
For 141 years, thousands of Australian winemakers have entered the nationally esteemed Royal Queensland Wine Show (RQWS) — the first capital city wine show held in Australia each year and the first to judge the new season's vintage. Built upon longstanding traditions celebrating excellence in wine, this prestigious show continues to garner success by paying close attention to consumer interest and current industry trends. To view the full show results click here.
13/07/2018 at 3:34 PMOur Brightest Chardonnay
Luminosa [Lu-min-o-sa] - Adjective
Bright. Brilliant. Full of light.
Stella Bella Luminosa wines are distinguished and reflective. Handmade and created in small batches. Each wine is created to evolve beautifully over time and made only in exceptional vintages.
2016 Luminosa Chardonnay.
A new label design, a new name and another refined, elegant and textural vintage of southern Margaret River Chardonnay.
GOLD Medal + 95 Points - 2018 Decanter World Wine Awards
GOLD Medal - 2017 Halliday Chardonnay Challenge
95 Points - 2019 Halliday Wine Companion
95 Points - Huon Hooke
06/06/2018 at 3:43 PM2018 Decanter World Wine Awards
We are very proud of our recent results in the 2018 Decanter World Wine Awards held in London. With 275 judges + 16,903 wines + 50 Best in Show Medals + 149 Platinum Medals + 240 Gold Medals. Stella Bella received 2 of 20 Platinum Medals awarded to Australian wines. The only 2 Platinum Medals awarded to Margaret River wines.
Platinum Medal 97 Points - 2016 Luminosa Cabernet Sauvignon (Est. release Oct 18)
Platinum Medal 97 Points - 2015 Suckfizzle Sauvignon Blanc Semillon (Est. release Feb 19)
Gold Medal 95 Points - 2016 Luminosa Chardonnay (New Release)
01/06/2018 at 3:41 PMFAQ
HOW MUCH WILL DELIVERY COST?
We offer a flat rate of $10 with in Western Australia and $25 to all other states or . Free delivery Australia wide for all orders over $300. For more information please view our Delivery information by clicking the Delivery tab below.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
Please allow for a minimum of 10 working days for you order to arrive. If you are in arural area or in Queensland or Tasmania your delivery may take longer. During busyperiods or within 2 weeks before the start of eachseason there may be delays on yourorder being dispatched.
CAN I SHIP TO A PO BOX OR HOTEL?
Sorry, our system does not allow delivery to a PO Box due to age restrictions. If youhave no other delivery option please get in touch with us to help arrange delivery. Wecan delivery to hotels, however please be aware ofdelivery times.
CAN I CHANGE MY ORDER?
If your order is incorrect please contact us immediately. As our warehouse startsprocessing orders almost immediately after they areplaced, so we may not be able tomake any changes or cancel orders once they are placed.
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During busy periods or within 2 weeks before the start of each season or duringsevere hot weather there may be delays on your order being dispatched, we trulyappreciate your patience during these times. For more information please view our Delivery information by clicking the Delivery tab below.
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Of course! However, due to international duties and taxes we cannot process international order through our website. For more information please view our export in formation by clicking the International Orders tab below.
DO YOU OFFER RETURNS OR EXCHANGES?
We offer returns if a wine is faulty or damaged, however we cannot offer exchanges for if you change your mind etc. You can find our full Return Policy on the tab above. To enquire about returning an item, please email contact us.
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Delivery
DELIVERY POLICY
- Free Delivery for all orders over $300
- Flat Rate $10 within Western Australia
- Flat Rate $25 to all other sates
- Express delivery available on request
All orders placed on our website are sent from our Margaret River warehouse. Wine can be purchased in a single or twin pack, or in multiples of 6 or 12 bottles in standard or branded cardboard boxes. Our packaging is 100% recyclable. If you have any questions or if we can help with anything at all, please contact us on wines@stellabella.com.au.
PROCESSING AND DELIVERY TIMES
Once your order has been placed, a confirmation email will immediately be sent to your nominated email address. If you do not receive a confirmation email, please email us at wines@stellabella.com.au.
All orders are sent via Australia Post's Regular Service and take up to 10 business days to arrive after dispatch. Express Courier service is available on request.
Deliveries are sent during normal business hours Monday and Wednesday. Purchases made on weekends and public holidays will be processed the next business day. Once your order has been processed you will receive Australia Post delivery confirmation and tracking details.
Please allow a minimum of 10 business days for you order to arrive. If you are in a rural area or in Queensland or Tasmania your delivery may take longer.
During busy periods or 2 weeks before the start of each season there may be delays on your order being dispatched. Please get in touch with us if you require delivery by a certain date.
During extremely hot weather (≥35oC), there is a greater likelihood of wine being damaged by heat. To ensure your order reaches you in optimal condition, Stella Bella will not ship orders when the Bureau of Meteorology is forecasting temperatures of 35oC, or more, at either the point of storage or in the delivery area.
AUSTRALIA POST DELIVERY
Our deliveries contain delicious valuable wines. If you will not be home to accept your delivery, please consider sending your order somewhere safe or to your office address. If you choose this option, please include the name of your business in the address.
You can give 'Authority To Leave' authorization. Ifyou are not home Australia Postwill leave a calling card to collect the package from the post office indicated.In the case of any problems with your delivery or tracking once it has been dispatchedfrom Stella Bella, please contact Australia Post on13 7678.
If your order is damaged or lost during transit, Stella Bella will be in direct contact with Australia Post to resolve the issue as quickly as possible. If you have already received your order and find it is damaged, please email wines@stellabella.com.au.
CHANGES TO YOUR ORDER
Unfortunately, we are unable to make any changes or cancel your order once it has been placed. Please ensure all details on your order are correct before submitting your order, in particular we recommend double checking your email address and delivery address. Please note: we reserve the right to cancel any order at any time.
International Orders
SHIPPING INTERNATIONALLY?
If you are located outside of Australia, we can export wine via our international courier - DHL's Global Mail to the following countries...
|
Country |
6 Btls |
12 Btls |
|---|---|---|
|
Singapore |
$95 |
$115 |
|
Asia Pacific |
$150 |
$165 |
| West Europe Belgium, France, Germany, Denmark, Austria, Ireland, Italy, Switzerland, Netherlands, Spain, Sweeden, UK. |
$165 | $195 |
- Delivery between 5-14 business days (shipping may take longer to some countries)
- Fully trackable
- Signature required
Once dispatched you will receive shipping confirmation and tracking details. Once your order arrives in your country it will be passed onto your local post office to complete delivery. We recommend contacting your local post office directly if you experience any problems with the delivery of your order.
All international orders require a phone number for delivery and cannot be delivered to a PO Box or Hotel.
Shipping internationally does mean that you may be required to pay customs and import taxes. All international customers are responsible for the customs rates within their own country. Stella Bella is legally required to declare the full dollar value paid on international shipments and must include an invoice for customs should they require it.
For further information, we recommend contacting your local customs office.
WHAT CURRENCY WILL BE USED?
All prices are charged in AUD.
WILL I HAVE TO PAY FOR CUSTOMS & DUTIES?
Yes, all international customers are responsible for customs & duties within their own country. For further information, we recommend contacting your local customs office. Stella Bella is legally required to declare the full value paid on shipments and must include an invoice for customs should they require it.
CUSTOMS/IMPORT DUTIES & TAXES
All customers are responsible for customs/imports duties & taxes. Stella Bella is legally required to declare the full value paid on shipments and must include an invoice for customs should they require it. We recommend contacting your local custom office for further information.
HOW DO I MAKE AN INTERNATIONAL ORDER?
Please get in touch with us at exports@stellabella.com.au to arrange international delivery.
Privacy Policy
Updated October 2017
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7) Cookies & Web Beacons
We may use cookies on this site from time to time. Cookies are text files placed in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information. However, once you choose to furnish the site with personally identifiable information, this information may be linked to the data stored in the cookie.
We may use web beacons on this site from time to time. Web beacons or clear .gifs are small pieces of code placed on a web page to monitor the visitor's behaviour and collect data about the visitors viewing a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.
8) Links to Other Websites
Our site may contain links to other websites of interest. We do not have any control over those websites. We are not responsible for or liable for the protection and privacy of any information which you provide whilst visiting such websites, and such websites are not governed by this Privacy Policy.
9) Amendments
This Privacy Policy may be amended, including with changes, additions and deletions, from time to time in our sole discretion. Your continued use of our site following any amendments indicates that you accept the amendments. We recommend that you check this Privacy Policy regularly, prior to providing personal information, to ensure you are ware of any changes, and only proceed to provide personal information if you accept the new Privacy Policy.
If you have any questions, feedback or complaints please contact us at:
Stella Bella Wines
PO Box 536
Margaret River WA 6285
Phone: +61 8 9757 6377
Email: wines@stellabella.com.au
Returns
RETURNS & FAULTY GOODS POLICY
We're so sorry if an order you received is not in perfect condition or if a wine is not tasting like its usual self, as we want you to be completely satisfied with every sip.
Please email us at wines@stellabella.com.au. We will meet our obligations under the Australian Consumer Law or similar legislation which may include replacing the item if the stock is available or giving you a refund up on receiving your faulty item back. If you change your mind for any reason, sadly we cannot accept the return as we cannot guarantee the life or condition of the wine once it has left our hands.
WHAT IF I RECEIVE AN INCORRECT ITEM?
If you have received an item you did not order, please email us at wines@stellabella.com.au so we can resolve this for you as soon as possible.
HOW DO I RETURN AN ITEM?
To return an item, we need to provide you with a Return Authorisation Number. Please email us wines@stellabella.com.au to arrange a return.
HOW WILL I BE REFUNDED?
Upon receipt of the items, they will be checked to make sure it meets the conditions above and once cleared, you will receive a refund or credit note for the purchase price (excluding original shipping cost) directly to the original method of payment used for purchase.
We endeavour to process refunds as soon as they are received but please allow up to 5 business days for returns to be processed. You will receive email notification of the status of your refund once finalised.
TERMS AND CONDITIONS
These terms set out the agreement for online trading between Stella Bella Wines Pty Ltd (ABN 44079 217 162) ("Stella Bella") and the user of this website ("You/Your"). Please read them carefully before proceeding with entering the Website. You must accept these terms and conditions to access this Website any further.
This Website is owned and operated by Stella Bella.
PLACING AN ORDER AND PAYMENT
By completing a Purchase Order, you are making an offer to purchase the Product at the price set out in the Website.
Payment must be made at the time of submitting the Purchase Order. Payment can be made by Visa and MasterCard only. You warrant that You are an authorised user of the credit card used to complete payment.
All Purchase Orders placed through this Website are subject to confirmation and acceptance by Stella Bella. We will email you with confirmation of the receipt of Your Purchase Order. Stella Bella may reject Your Purchase Order for any reason and refund any payment made by You, at any time prior to dispatch.
The Purchase Order must be paid in full immediately upon entry into the Agreement. All transactions are settled in Australian Dollars (AUD).
Stella Bella may vary prices in the event of price changes or mistakes on this Website without prior notice to You. If Stella Bella requests payment for increased prices, You may cancel the order. Notification of your wish to cancel the order in these circumstances must be received within seven (7) days of the announcement of the increase.
PROHIBITION ON RESALE
Stella Bella reserves the right to limit the quantities of product sold as it sees fit. It is a condition of this Agreement that you do not purchase any products for the purpose of using, selling or supplying them as part of a commercial business. This includes using our products to advertise or promote your own goods or services unless you have our prior written consent. Customers wishing to be a stockist of Stella Bella products must contact Stella Bella directly, where they will be informed of the options available to buy higher quantities.
PROMOTIONAL CODES
From time to time Stella Bella has special offers that can be applied to your order by using a promotional code that we provide to you. In order to take advantage of these promotions, you must enter the promotional code in the space provided during the checkout process and hit the "apply" button. The value of the promotion will be applied to your order automatically. Please note only one promotional code may be used per transaction. Unless otherwise specified each promotional code may only be used once per customer.
RETURN POLICY
All sales are subject to our Returns Policy.
FAULTY POLICY
Every product we send out is initially quality controlled, however if you have received a product with a fault we will, in accordance with our obligations under the Australian Consumer Law or similar legislation, happily replace it or refund the cost Please see our Returns Policy for further information.
SECURITY
This Website is protected by SSL (Secure Socket Layer) encryption. SSL is a security device that ensures that any data, which you enter into a secure area of the site, is encrypted during transmission over the Internet. SSL utilises data encryption to create a secure environment for you to conduct your online transactions. In order for SSL to be effective, you must be using an SSL compliant browser.
LIMITATION OF LIABILITY
To the extent permitted by law, all guarantees, warranties or representations which are not expressly stated in this Agreement are excluded. If Stella Bella is liable for breach of an imposed guarantee or implied warranty or representation, Stella Bellas’ liability is, at its option limited to the replacement of the Products or the supply of equivalent products, the repair of the Products or the payment of having the Products replaced or repaired.
Stella Bella has provided information on this website as accurately as possible. We take all reasonable care - in so far as it is in our power to do so - to keep the details of your orders and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when ac cessing or ordering from the site.
YOUR USE OF THE WEBSITE
You agree that You will use this Website in accordance with these terms and conditions and that You will not use this Website f or any unlawful purpose. You will not violate or attempt to violate the secu rity of this Website. You will not hack into this Website, Stella Bella computer systems or the computer systems of other users of this Website. Hacking means unauthorised access, malicious damage and/or interference and includes, without limitation, mail bombing, propagating viruses, worms or other types of malicious programs, deliberate attempts to overload a computer system, broadcast attacks or any other method designed to damage or interfere with the operation of a computer.
By entering this Website you agree to these terms and conditions. From time to time, this Agreement will be reviewed and may be revised.
Stella Bella reserves the right to change this Agreement at any time. Any such changes will be posted on this Website.
AGE RESTRICTION
You must be 18 years to order wine from this web site. It is an of fence to obtain liquor on behalf of a person under the age of 18 years. By purchasing any of our wines, you warrant that you and the recipient of this order are at least 18 years of age.
WEBSITE AVAILABILITY
From time to time down-time, either scheduled or unscheduled, may occur. Stella Bella will work within reason to ensure the amount of down-time is limited. Stella Bella will not be held liable for the consequences of any down-time.
COMPETITIONS
We run competitions and contests on our Website and blog in which we may ask for subscription email information and membership. The terms and conditions of each promotion is at the discretion of Stella Bella and are subject to change.
INTELLECTUAL PROPERTY
Stella Bella owns the intellectual property in wine, brands and images.
Stella Bella prohibits the use of its brand and images for any purpose without prior written permission from Stella Bella.
Reproduction of part or all of the contents in any form of this Website is prohibited other than for individual and personal use no part of this Website may be reproduced or shared with a third party. The permission to recopy by an individual does not allow for incorporation of material or any part of it in any work or publication, whether in hard copy, electronic, or any other form.
Unless otherwise noted, all materials on this Website are protected as the copyright, trade dress, trademarks and/or other intellectual p roperties owned by Stella Bella or by other parties that have licensed their material to Stella Bella.
Stella Bella trademarks on this site represent some of the trade marks currently owned or controlled in Australia. The display of these marks and of notices associated with these marks is not intended to be a comprehensive compilation of all worldwide proprietary ownership rights held by Stella Bella.
All rights not expressly granted are reserved.
This Website may contain materials produced by third parties or links to other websites. Such materials and websites are provided by third parties and are not under
Stella Bella direct control and Stella Bella accepts no responsibility or liability inrespect of any such third party materials or for the operation or content of other websites (whether or not they are linked to this Website).
You acknowledge that Stella Bella is entitled to require you to remove any link from another website to this Website which you install without obtaining Stella Bella prior written consent.
TERMINATION
Stella Bella reserves the right to terminate the agreement to supply Products to you at any time before the Products are dispatched to you. Stella Bella shall not be liable to You for any cost, expense, or damages whatsoever for terminating this Agreement.
If the Product has not been delivered to You prior to any termination of this Agreement by Stella Bella,
Stella Bella will refund to You any payment You have made prior to termination.